Shipping policy

At Halwai Company, we are committed to delivering our sweets to your family's table as fresh and fast as possible. Please review our delivery policies below.

Delivery Zones & Fees

• Service Area: We currently deliver exclusively to specific postal codes within Nagpur. You can verify if we deliver to your area by entering your pincode at checkout.

• Delivery Charges: Our delivery fees are calculated dynamically at checkout based on the distance from our kitchen to your delivery address.

Delivery Timelines

All deliveries are fulfilled during our standard working hours. Delivery times depend on the type of sweets you order:

• Ready-to-Ship Sweets: Our pre-made signature items are dispatched for same-day delivery as soon as your order is confirmed.

• Pre-Order Sweets: For specialty sweets requiring fresh preparation, please place your order before 3:00 PM to receive same-day delivery. Pre-orders placed after 3:00 PM will be freshly prepared and delivered the next day.

Order Tracking

Once your box of sweets leaves our kitchen, we will send a live tracking link directly to your WhatsApp number. Please ensure you provide an active WhatsApp mobile number at checkout so you can follow your order to your doorstep!

Local Pickup

To maintain our streamlined kitchen operations and focus on quality, we do not offer a local pickup option at this time. All orders are delivered directly to your provided address.